Shipping Information

Shipping Policy

We process and ship orders as quickly as possible.

Processing Time:
Orders are processed within 1–2 business days.

Shipping Time:
Estimated delivery time is 3-7 business days in Germany.

Estimated delivery time is 3-8 business days in Europe.

Shipping:
Free shipping is our standard.

Tracking:
Once your order has been shipped, you will receive a confirmation email with a tracking number.

Tracked shipping with trusted carriers such as DHL, DPD and GLS.

Delays:
Please note that delivery times are estimates and may be affected by external factors such as customs, holidays, or carrier delays.

Incorrect Address:
Please ensure your shipping details are correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Delayed Packages:
If your order is significantly delayed or lost, please contact us and we will do our best to assist you.

Contact:
For any shipping-related questions, contact us at:

support@koopmij.com