Products

Frequently Asked Questions

What payment methods do you accept?

Payments are processed securely by PayPal. You can log in to your PayPal account, or choose "Pay with Debit or Credit Card" on the PayPal page to pay as a guest without creating an account. Your card details are not shared with me.

Is shipping free, and how long does delivery take?

Shipping is free within the United States and every order comes with a tracking number. The estimated delivery date is shown at checkout before you pay. I currently ship within the United States only. If you are located outside the US, please contact me at support@koopmij.com.

Is the Premium Orthopedic Jumbo bed a good choice for large dogs?

The Premium Orthopedic Jumbo Dog Bed has a thick foam base (3.1 to 3.9 inches, depending on size) and a bolster rim that cushions your dog's head and neck. It is built for comfort and for dogs that like to stretch out. It is not a medical product: if your dog has health problems, please ask your vet.

What sizes are available and how do I choose the right one?

Premium Orthopedic, recommended dog weight: L 32.6 × 22.4 × 9.8 in (55-88 lb), XL 39.4 × 27.6 × 11.8 in (88-132 lb), 2XL 47.2 × 35.4 × 11.8 in (132-154 lb). BingoPaw Sofa, max weight: L 35.4 × 27.5 × 7.5 in (49.6 lb), XL 41.3 × 31.5 × 8.7 in (77 lb), XXL 51.2 × 35.4 × 10.2 in (110 lb).

Are the beds easy to clean?

Yes. Both models have a removable, washable cover (hand wash, or machine wash in a laundry bag; do not bleach). The Premium Orthopedic also has a waterproof inner liner that protects the foam from accidents. The BingoPaw Sofa cover has a water-repellent coating, so spills wipe clean. Pet hair comes off with a lint roller or a damp cloth.